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Customer Service Excellence

posted 6 Aug 2013, 02:45 by   [ updated 6 Aug 2013, 02:45 ]
The Academy was reaccredited with this award in April 2012.  In addition to the previous nine areas of best practice, the academy was awarded a further five, making 14 areas of best practice in total.  The assessor commented that he had never know anyone to be fully compliant in all areas of the standard in all the time he had been an assessor.